Aumentum Public Access

Aumentum Public Access helps jurisdictions deliver a modern, self-service experience that improves constituent engagement while reducing administrative workload. Through a comprehensive, customizable website, citizens and businesses can securely access property, tax, and assessment information anytime, anywhere. With 24/7 availability, your office can provide greater convenience, transparency, and service without increasing staff demands.

Designed to work seamlessly with Aumentum Tax, Aumentum Valuation, and ProVal, Aumentum Public Access extends the value of your property tax ecosystem by making critical information and services accessible online. Constituents can view records, search property data, download reports, submit forms, upload supporting documents, and complete key transactions without visiting your office in person.

Built with flexibility and control in mind, Aumentum Public Access allows jurisdictions to manage website content, configure how information is displayed, and maintain secure access through role-based permissions. Self-service administration tools give your team real-time control over site content while reducing dependence on technical resources.

Advanced eForm and eFile capabilities further streamline interactions between your office and constituents. Customizable digital forms support pre-filled account information, validation rules, dropdown selections, document uploads, and electronic submission, creating a faster, more efficient experience for both staff and taxpayers.

Download the brochure here

Key Benefits

24/7 online access to property, tax, and assessment information
Reduce office traffic with convenient self-service tools
Improve customer service and constituent satisfaction
Customizable website content and configuration options
Secure, role-based content management
Digital eForm and eFile capabilities with document upload support
Built-in analytics to monitor site usage and constituent engagement
Seamless integration with Aumentum Tax, Aumentum Valuation, and ProVal
Secure hosting and real-time data access

Aumentum Public Access empowers citizens to do more online, giving your staff more time to focus on high-value work while delivering a better constituent experience.

Easy Access to Information

Aumentum Public Access provides constituents easy access to records, property, and tax information on your website.

Having the ability for the public to submit eForms through Public Access was a game changer for our department during the COVID-19 crisis. The alternative would have required the public to hand deliver the forms to our offices, or mail in the forms requiring our staff to process the mail manually in the office. Through eForms we were able to continue to serve the public while conforming to the Public Health Orders to shelter in place.

Peter Aldana
Riverside Assessor-County Clerk-Recorder, California

rich-content-stack

Solution Benefits

Overview

Public Access increases operational efficiency through self-service extensions of the office to reduce inquiries and related costs associated with everyday office traffic. Public Access provides full-service capabilities, innovative design and expert use of technology to meet your customer service needs.

Increased Staff Productivity

By empowering constituents to look up records, pay taxes online and file key forms on your website, your staff can focus on providing a higher quality of service.

Mobile Friendly

Aumentum Public Access incorporates responsive design technology ensuring websites are compatible with mobile devices.

GIS Integration

Our solution seamlessly integrates with County GIS systems, enabling users to leverage location-based functionality, including property maps, comparable searches of neighboring properties, and geographic data analysis, all within our platform. This integration offers spatial representation of data across applications, allowing users to locate properties in the context of valuation and assessment. Tools for measurement, spatial analysis, and tabular data plotting enhance decision-making, while compatibility across web, desktop, and mobile platforms ensures accessibility. By maintaining the interaction within our platform, users benefit from real-time data accuracy, an intuitive experience, and a streamlined workflow.

Website Integration and Configuration Management

Empower your team with real-time control over your website content with built-in, self-serve tools. Our platform features granular security role configurations, ensuring that only authorized users can access and edit specific areas of the site.

Legislative Compliance

Aumentum Technologies will design your site to always be compliant with your state’s legislative demands.

Upgrade Assurance

Using our Public Access platform, clients can be assured that they will receive regular updates to the software thus enabling them to serve their constituents more effectively.

Streamlined eForm/eFile Functionality

This robust functionality empowers Counties to enhance efficiency while providing constituents with a modern, user-friendly digital service. Forms can be customized with features such as prefilled account data, date entry format validation, dropdown menus for guided responses, and the option to upload supporting documents. Once completed, users can download or email a copy for their records. Submissions can be delivered directly to Aumentum via email or integrated into Aumentum Workflow.