Aumentum Public Access

Serve the public online with a customizable government website.

Aumentum Public Access is an easy-to-use and cost-effective solution that is ready to support your government offices in serving their public. Take advantage of increased operational efficiency and reduced foot traffic by using our flexible online offerings in combination with your property tax and CAMA software tools. Our application provides 24/7 services, so that your citizens and businesses always feel connected to your office. Offer a higher level of customer service expertise and tax experience, with options for constituents to self-manage the information and services on your website.

Bring your office online with Aumentum Public Access software! With a comprehensive and customizable website that allows your constituents to do more than pay taxes online. They can view and download reports, upload information to the government office, and file important forms on time without an in-person visit. Public Access makes it simple for you to manage content — you can make as much information available as you choose, from property data and valuation information, to vital records and tax records. Empower citizens to do more online, so your team can focus on more productive tasks.

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Easy Access to Information

Aumentum Public Access provides constituents easy access to records, property, and tax information on your website.

Having the ability for the public to submit eForms through Public Access was a game changer for our department during the COVID-19 crisis. The alternative would have required the public to hand deliver the forms to our offices, or mail in the forms requiring our staff to process the mail manually in the office. Through eForms we were able to continue to serve the public while conforming to the Public Health Orders to shelter in place.

Peter Aldana
Riverside Assessor-County Clerk-Recorder, California​   

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Aumentum Public Access Highlights

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Reduce Office Traffic

With current data available on your site, the public can use self-service options and reduce your staff’s workload.
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Property Information

Let the public search records data, CAMA, personal property, and tax data quickly and easily online.
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Online Payment

Provides a secure shopping cart experience, ensuring that only correct amounts are paid via website.
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Data Security

Aumentum Technologies hosts your website at a Tier 1 facility to ensure your real-time data stays secure.
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Site Analytics

Analyze site traffic and trends using tracking reports so you can better serve your constituents.
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Instant Support

The customer service helpdesk is staffed by Aumentum Technologies professionals ready to assist.
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Solution Benefits
Overview

For Collectors, Assessors, and Taxing Jurisdictions who want to empower constituents to do more online, Public Access increases operational efficiency through self-service extensions of the office to reduce inquiries and related costs associated with everyday office traffic. Public Access provides full-service capabilities, innovative design and expert use of technology to meet your customer service needs.

Increased Staff Productivity

By allowing the public to self-serve their informational needs, existing staff has fewer routine tasks to perform and can focus on providing a higher quality of service.

Increased Self-Serve Features

With a non-ending commitment to enhancing the systems’ self-serve features, jurisdictions will be able to offer additional components to their public as they are released.

Mobile Friendly

Incorporating responsive design technology, be assured that your constituents can navigate the site conveniently from their mobile devices.

 

GIS Integration

It provides integrated access to parcel maps and other mapping data. This is especially useful for users wishing to make comparable searches of their neighboring properties.

Website Integration and Configuration Management

Clients are able to quickly and easily manage their content using the built-in, self-serve tools provided within the Aumentum Public Access solution. Make configuration changes in real-time!

Legislative Compliance

Aumentum Technologies will design your site to always be compliant with your state’s legislative demands.

Upgrade Assurance

Using our Public Access platform, clients can be assured that they will receive regular updates to the software thus enabling them to serve their constituents more effectively.