Join us for a replay of a candid and compelling panel discussion exploring Jackson County, MO's real-world implementation journey. This session features the Jackson County team sharing lessons learned, unexpected challenges, and the grit it takes to “stick the landing” on a high-stakes go-live presented at Amplify 2025. The success of the project was shaped by a story of transformation, beginning with a migration from legacy systems and involving multiple offices and third-party vendors. The team demonstrated remarkable resilience under pressure, maintaining momentum even during a ransomware attack that temporarily halted operations. Navigating complex vendor relationships, limited staffing, and external dependencies required strategic coordination, while Organizational Change Management (OCM) played a critical role in driving user adoption. A date-driven go-live pushed the team to deliver on schedule, embracing imperfections and prioritizing progress while complying with statutory requirements. Pre-launch, the team adopted a “leap of faith” mindset, continuing to resolve issues and refine the solution in production real time. Whether you're preparing for your own implementation or planning for a future transition, this session offers grounded advice and inspiration from those who’ve lived it.